At ConstructionMaterialOnline (CMO), we’re committed to providing a comprehensive selection of construction materials and tools to meet all your building needs. However, we recognise that sometimes you might require something specific that isn’t currently available on our website.
Have a product in mind? We’d love to hear from you!
If there’s a particular item you’d like to see added to our inventory, we encourage you to get in touch. Whether it’s a specialised tool, a specific brand, or any other construction material, your suggestions are invaluable to us.
How the Process Works
When you submit a product request to CMO, here’s what you can expect:
1. Submit Your Request: Simply email your product suggestion to requests@constructionmaterialonline.co.uk. Please include as much detail as possible about the product, such as its name, brand, specifications, and why you believe it would be a valuable addition to our range.
2. Review and Assessment: Once we receive your request, our procurement team will review the product details. We’ll assess factors such as demand, availability, and how the product fits within our current offerings.
3. Supplier Engagement: If the product aligns with our selection criteria, we’ll reach out to our network of suppliers to source the item. This part of the process involves negotiations and ensuring the product meets our quality standards.
4. Product Listing: Once we’ve successfully sourced the product, we’ll work on adding it to our website. This includes photographing the product, writing detailed descriptions, and setting up pricing and availability.
5. Notification: We’ll keep you informed throughout the process. Once the product is live on our website, we’ll notify you via email so you can be among the first to purchase it.
Timeline
Please note that sourcing new products can be a complex process. Depending on the nature of the product and supplier availability, it can take up to 6 weeks from the time you submit your request to when the product is available on our website. We appreciate your patience as we work to bring you the best possible range of materials and tools.
Why Your Input Matters
At CMO, we believe in serving the needs of our customers first and foremost. Your product suggestions help us stay current with the latest trends and ensure we’re offering the items that professionals and DIY enthusiasts alike are looking for. By requesting a new product, you’re directly influencing our inventory and helping us improve the shopping experience for everyone.
We value your input and look forward to receiving your suggestions. Together, we can continue to build a product range that meets the diverse needs of our customers.